inak918 Official Documents

Inak918 Privacy Policy – Data Protection for Malaysian Players

At inak918, your privacy is more than a legal obligation — it is our moral responsibility to every player who trusts this platform. This document clearly explains how we collect, use, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Effective Date: 1 January 2026  |  Version: 3.1  |  Jurisdiction: Malaysia
Data Collection
Data Usage
Data Sharing
Data Security
Your Rights
Use of Cookies

Important Note: By registering and using the inak918 platform, you are deemed to have read and agreed to this Privacy Policy in full. This document forms part of inak918's Terms & Conditions and should be read together with it.

01

Inak918 Privacy Introduction & Commitment

inak918 is an online sports betting and casino platform operating in Malaysia. We take the privacy of every registered user seriously. This Privacy Policy has been drafted in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and the highest international data protection standards.

We understand that trust is the foundation of the relationship between inak918 with our players. When you register, make a deposit via Touch 'n Go eWallet, GrabPay, or Maybank2u, or simply browse our website to check the latest Malaysia Super League match odds — you leave a digital footprint that we handle with full responsibility.

This policy explains the types of data we collect, why we need it, who we share it with (if anyone), how we protect it and your rights as a player inak918 regarding your personal data.

inak918 acts as the Data Controller under PDPA 2010. We are fully responsible for how your data is processed within our systems.

02

Types of Personal Data We Collect

inak918 collects data necessary for platform operations, identity verification, payment processing, and improving user experience. We do not collect excessive or irrelevant data beyond these purposes.

Data Category Example Information Status
Identity Data Full name, MyKad/passport number, date of birth, facial image Mandatory
Contact Data Phone number, email address, mailing address (where applicable) Mandatory
Financial Data Bank account name, account number (encrypted), deposit/withdrawal records Mandatory
Gaming Data Betting history, game types (slots, Live Casino, sports), winnings/losses Automatic
Technical Data IP address, device type, web browser, operating system, login records Automatic
Behavioural Data Pages visited, session duration, clicks and in-platform interactions Optional
Communication Data Live chat conversation records, support emails, submitted complaints Dependent
Sensitive Data

Inak918 does not collect sensitive data such as medical information, religious beliefs, or political views. Identity verification documents (MyKad/passport) are stored in encrypted format and accessed only by authorised staff for KYC purposes.

03

How We Collect Data

Your personal data is collected by inak918 through three primary methods:

A) Data You Provide Directly

  • During the registration process for a new inak918 account
  • When you complete the KYC identity verification process
  • When making a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX internet banking
  • When contacting our customer support team via live chat or email
  • When you complete a feedback form or participate in a survey

B) Data Collected Automatically

  • Platform activity logs including bets placed on EPL matches, BWF badminton, or Malaysia Super League fixtures
  • Technical data relating to your device and internet connection when using the inak918 app or website
  • Cookies and tracking technologies as described in Section 9
  • Security logs for detecting suspicious activity or fraud attempts

C) Data From Third Parties

  • Identity verification from approved KYC service providers
  • Payment verification information from eWallet providers such as Touch 'n Go and GrabPay
  • Anti-money laundering (AML) compliance data from the relevant regulatory authority
04

Purposes for Using Personal Data

inak918 uses your personal data on lawful grounds under PDPA 2010. We do not use your data for any purpose not stated here without obtaining your separate consent.

  • Platform Operations: Managing accounts, processing deposits and withdrawals, verifying bets and handling winnings
  • Identity Verification (KYC): Ensuring all players meet the age requirement (18+) and that identities are valid under Malaysian law
  • Fraud Prevention: Detecting and preventing fraud, money laundering and other illegal activities that could compromise the safety of the platform and other players
  • Legal Compliance: To fulfil obligations under Malaysian law, including PDPA 2010 and anti-money laundering regulations (AMLA)
  • Customer Support: Assisting with complaints, technical enquiries, and payment issues
  • Service Communications: Sending important notifications regarding your account, lottery draw results, or changes to our terms
  • Marketing (with consent): Sending information about inak918 promotions, bonuses and special offers – only where you have given your consent
  • Product Improvement: Analysing usage patterns to improve the interface, platform speed and overall player experience

Legal Basis for Processing: Processing is carried out on the basis of (i) performance of a contract with you as an inak918 member, (ii) legal obligations, (iii) the legitimate interests of inak918 in operating a safe and lawful business, and (iv) your consent for marketing communications.

05

Data Sharing & Disclosure

inak918 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared only in the following situations and with strict safeguards in place:

Authorised Service Providers

We share necessary data with third-party service providers that support inak918 platform operations, including:

  • Payment processing providers (Touch 'n Go, GrabPay, Boost, DuitNow, FPX) – to verify and process your financial transactions
  • KYC and identity verification service providers – to meet legal compliance requirements
  • Cloud and hosting infrastructure providers – to store your data securely using encryption at rest
  • Analytics service providers – anonymised data only, for product improvement purposes

All third-party service providers are bound by strict data protection agreements and are permitted to process your data solely for the specified purposes.

Legal Obligation

inak918 may disclose your data to Malaysian authorities if required by law, court order, or valid regulatory obligation. We will notify you of any such disclosure where permitted by law.

Our Commitment: inak918 has never and will never sell players' personal data to advertisers, data brokers, or any party not directly involved in platform operations.

06

Security & Data Protection

inak918 invests seriously in security infrastructure to protect your personal data from unauthorised access, breaches, deletion, or misuse. Our key security measures include:

  • 256-bit SSL/TLS Encryption for all data transmitted between your device and inak918 servers
  • Data encryption at rest for all sensitive data stored in our database
  • Two-Factor Authentication (2FA) for account login and verification of high-value transactions
  • 24/7 security monitoring by inak918's internal cybersecurity team
  • Penetration testing periodically by independent security firms
  • Role-based access control (RBAC) – staff only access the data required to perform their duties
  • Comprehensive audit logs that records all access to sensitive data

Incident Reporting: In the event of a data breach affecting you, inak918 will notify you and the Personal Data Protection Commissioner of Malaysia within 72 hours from the date we confirm the incident, in accordance with PDPA 2010 requirements.

07

Data Retention & Deletion

inak918 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law.

  • Active Account Data: Retained for as long as your account remains active on the inak918 platform
  • Financial & Transaction Data: Retained for 7 years after the transaction date in accordance with Malaysian financial regulatory requirements
  • KYC & Identity Verification Data: Retained for 5 years after account closure in accordance with AMLA requirements
  • Security Logs: Retained for 2 years for security and investigation purposes
  • Marketing Data (with consent): Retained until you withdraw consent or close your account

Once the retention period expires, data will be deleted or anonymised using secure, irreversible procedures.

08

Your Rights as an inak918 User

Under Malaysia PDPA 2010, you hold the following rights regarding your personal data held by inak918. We are committed to respecting and facilitating the exercise of each of these rights:

Right to Access

You have the right to request a copy of all personal data we hold about you in a readable format.

Right to Rectification

If any of your data is inaccurate or incomplete, you have the right to request an immediate correction.

Right to Erasure

You may request deletion of your data, subject to any legally binding data retention obligations applicable to inak918.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Restriction

You may request a restriction on the processing of your data under certain circumstances while an investigation or dispute is in progress.

Right to Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

How to Exercise Your Rights

To exercise any of the rights above, please contact inak918's Data Protection Officer by email at privacy@inak918.biz or via live chat. We will respond within 21 working days from the date the request is received.

09

Cookies & Tracking Technologies

Platform inak918 uses cookies and similar technologies to enhance the user experience, maintain session security, and analyse how players interact with our platform.

Types of Cookies We Use

  • Strictly Necessary Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Collecting aggregated data on how you use the platform to help us improve the speed and usability of inak918.
  • Functional Cookies: Saving your preferences such as language, favourite betting markets, and display settings.
  • Analytics Cookies: Anonymised usage data that helps us understand which features are most valuable to Malaysian players.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality. inak918 significantly.

10

Child Data Protection

Platform inak918 is strictly for individuals aged 18 years and above only. We do not knowingly collect or process personal data from individuals below that age.

Should we discover that data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. If you believe your child or a minor you know has registered on inak918, please contact us immediately.

inak918 uses an automated age verification system during registration. Any account suspected of belonging to a minor will be suspended immediately until age verification is completed.

11

Data Transfers Outside Malaysia

In certain circumstances, your personal data may be processed or stored outside Malaysia, particularly by cloud infrastructure providers or international service providers engaged by inak918.

Any transfer of data outside Malaysia is only carried out if:

  • The recipient country maintains data protection standards equivalent to or higher than those of Malaysia
  • A comprehensive data transfer agreement has been signed with the data recipient
  • The transfer is necessary for the performance of a contract with you (for example, processing international payments)
  • You have given explicit consent for the transfer

inak918 prioritises service providers that store data in Malaysian data centres or in countries with high data protection standards, to minimise risks associated with cross-border data transfers.

12

Amendments to This Privacy Policy

inak918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements.

For material or significant amendments, we will:

  • Sending email notifications to all registered inak918 members at least 14 days before the amendment takes effect
  • Displaying clear notices on the inak918 homepage and app
  • Updating the "Last Updated" date at the top of this document

Continued use of the platform inak918 after the amendment's effective date indicates your acceptance of the revised policy. If you do not agree, please close your account and discontinue use of the platform.

13

Contact Us – Data Protection Officer

If you have any questions, concerns, or complaints regarding how inak918 handles your personal data, you may contact our Data Protection Officer via:

Email

privacy@inak918.biz – Dedicated to privacy and personal data enquiries

Live Chat

Use the live chat function within the inak918 platform or app and select the "Privacy & Data" topic to be connected directly with the relevant team

Postal Address

Inak918 Sdn. Bhd., Kuala Lumpur, Malaysia. We will respond to written correspondence within 30 business days.

You also have the right to lodge a complaint with Personal Data Protection Commissioner of Malaysia If you believe inak918 has violated your privacy rights under PDPA 2010, we encourage you to contact us first so we can resolve the matter directly.

Privacy Commitment
How inak918 Protects Your Privacy
Six core principles that define how we handle your data responsibly

Full PDPA 2010 Compliance

Every aspect of inak918's data management is designed to fully comply with Malaysia's Personal Data Protection Act 2010. We conduct quarterly internal compliance audits to ensure these standards are consistently upheld.

Data Minimisation Principle

Inak918 collects only the data genuinely necessary for the platform's operations. We do not collect excessive or irrelevant data beyond the services we provide to Malaysian players.

Industry-Grade Encryption

Data stored and transmitted through the inak918 platform is protected with AES-256 encryption for data at rest and TLS 1.3 for data in transit — the same security technology used by leading financial institutions.

Strict Access Controls

Only authorised inak918 staff with relevant job functions may access player personal data. All access is automatically logged and audited to detect any unauthorised activity.

72-Hour Incident Response

In the event of a data breach affecting your information, inak918 is committed to notifying you and the relevant Malaysian authorities within 72 hours — exceeding the minimum requirements under PDPA 2010.

Enforcement of User Rights

Inak918 provides a straightforward and efficient process for players to exercise their PDPA rights — from data access to account deletion. All requests are processed within 21 working days at no additional charge.

Your Privacy is Protected. Join inak918 with Confidence!

Register your inak918 account today and enjoy Malaysia's best betting experience with full confidence that your personal data is protected to the highest standards.

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